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Maintenance & Support

Website Maintenance & Support Services in Pakistan

Ongoing updates, backups, and monitoring so your website stays fast, secure, and online — without you having to think about it.

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Maintenance & Support · Pakistan. No obligation, no spam.
✓ No spam✓ 24-hour reply✓ Fixed quotes
Fixed-price quotesNo surprises
Mobile-firstTested on real phones
SEO-readyBuilt to rank on Google
Ongoing supportAfter launch, too

Is a Maintenance Plan Right for You?

If any of this sounds familiar, it's probably time to talk.

Sounds like you? Tell us where you are stuck and we will reply within 24 hours.

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Website Maintenance Services You Can Rely On

A website is never really finished. Plugins and themes need updates, security patches are released every month, content goes out of date, forms stop sending emails and hosting accounts fill up. Many businesses in Pakistan only find out something is wrong when a customer tells them, or when the site has already been hacked and is showing spam.

Our website maintenance plans take care of all of this for a fixed monthly fee. We keep WordPress core, themes and plugins updated (testing first, so updates don't break anything), run daily or weekly backups stored off-site, monitor uptime and security, and fix issues as soon as they appear. You also get a set number of hours each month for content changes, new pages or small improvements.

If your site has already been hacked or infected with malware, we can clean it up, close the vulnerability that let attackers in and harden the site against future attacks. Maintenance pairs naturally with our managed hosting and speed optimisation, so one team looks after everything.

What Our Maintenance Plans Include

  • Software updates for WordPress core, themes and plugins.
  • Automated backups with quick restore if anything goes wrong.
  • Security monitoring, firewall and malware scanning.
  • Uptime monitoring with alerts if your site goes down.
  • Content updates: text, images, products and new pages.
  • Monthly report on updates, backups, security and performance.

One Less Thing to Worry About

Core, Theme & Plugin Updates

Keeping every part of your site current, without you having to track version numbers.

Daily or Weekly Backups

So a bad update or security incident never means starting from zero.

Uptime & Security Monitoring

Continuous monitoring so issues get caught fast, usually before you notice.

Bug Fixes & Small Content Updates

Text changes, image swaps, and small fixes handled without a full project quote.

Performance Checks

Regular speed checks so performance doesn't quietly degrade over time.

Monthly Health Reports

A simple summary each month covering uptime, updates, and any issues resolved.

Other Services

Why Businesses Choose ItsWebExpert

Six things we treat as non-negotiable on every project, not add-ons you have to ask for.

Speed & Performance
Fast-loading pages on mobile data, because every extra second costs you visitors.
Mobile-First Design
Designed and tested on the phones your customers in Pakistan actually use.
Local Integrations
JazzCash, Easypaisa, couriers, WhatsApp and CRMs connected and properly tested.
SEO From Day One
Clean code, structured data and fast pages, so you can rank on Google.
Secure & Licensed
Licensed software, SSL, backups and updates. No pirated themes.
Clear Communication
One point of contact, regular updates and no confusing jargon.
Not sure where to start?
Book a free 30-minute consultation and we'll help you plan the right solution.

Projects We've Delivered

View All Projects →

Our Maintenance Process

01
Site Audit
We review your current site's health, updates, and security before anything else.
02
Setup Monitoring & Backups
Backup schedules and uptime monitoring configured from day one.
03
Ongoing Updates
Regular updates and small fixes handled proactively, not reactively.
04
Monthly Reporting
A simple report each month so you always know your site's status.

Website Maintenance Services You Can Rely On

A website is never really finished. Plugins and themes need updates, security patches are released every month, content goes out of date, forms stop sending emails and hosting accounts fill up. Many businesses in Pakistan only find out something is wrong when a customer tells them, or when the site has already been hacked and is showing spam.

Our website maintenance plans take care of all of this for a fixed monthly fee. We keep WordPress core, themes and plugins updated (testing first, so updates don't break anything), run daily or weekly backups stored off-site, monitor uptime and security, and fix issues as soon as they appear. You also get a set number of hours each month for content changes, new pages or small improvements.

If your site has already been hacked or infected with malware, we can clean it up, close the vulnerability that let attackers in and harden the site against future attacks. Maintenance pairs naturally with our managed hosting and speed optimisation, so one team looks after everything.

What Our Maintenance Plans Include

  • Software updates for WordPress core, themes and plugins.
  • Automated backups with quick restore if anything goes wrong.
  • Security monitoring, firewall and malware scanning.
  • Uptime monitoring with alerts if your site goes down.
  • Content updates: text, images, products and new pages.
  • Monthly report on updates, backups, security and performance.

Website Maintenance Across Pakistan

We maintain websites for businesses in Karachi, Lahore, Islamabad, Rawalpindi and throughout Pakistan, including sites built by other agencies or freelancers. Support requests can be sent by email or WhatsApp, and urgent issues are handled on priority.

KarachiLahoreIslamabadRawalpindiFaisalabadMultanPeshawarHyderabadSialkotQuetta

Maintenance Questions

What's included in a monthly maintenance plan?
Core, theme, and plugin updates, regular backups, uptime and security monitoring, small content edits, and a monthly report — full details are scoped to your plan.
Do you offer one-time fixes or only ongoing retainers?
Both — a one-time cleanup or fix, or an ongoing monthly retainer if you want it handled continuously.
Will you notice if my site goes down?
Yes, uptime monitoring alerts us immediately, so issues typically get resolved before you even find out.
Can you make small content changes for us each month?
Yes — most maintenance plans include a set amount of small content updates, like text or image changes, each month.
Do you maintain sites you didn't originally build?
Yes, we regularly take over maintenance for sites built by other agencies or developers.
What happens if something breaks between visits?
Our monitoring is continuous, not just periodic check-ins, so most issues are caught and flagged as soon as they happen.
My website has been hacked. Can you fix it?
Yes. We remove malware and backdoors, restore clean files, change all access credentials, close the security hole that was used and set up monitoring so it doesn't happen again.
How often do you take backups?
Depending on the plan, backups run daily or weekly and are stored separately from your hosting, so they are safe even if the server has a problem.
Can I cancel the maintenance plan anytime?
Yes. Plans run month to month. If you cancel, we hand over all access details and your latest backup.
My website has been hacked. Can you fix it?
Yes. We remove malware and backdoors, restore clean files, change all access credentials, close the security hole that was used and set up monitoring so it doesn't happen again.
How often do you take backups?
Depending on the plan, backups run daily or weekly and are stored separately from your hosting, so they are safe even if the server has a problem.
Can I cancel the maintenance plan anytime?
Yes. Plans run month to month. If you cancel, we hand over all access details and your latest backup.

Let's Keep Your Site
Running Smoothly

Tell us about your website and we'll put together a free maintenance proposal within 24 hours.